Refund Eligibility
- Refund requests are reviewed for damaged, defective, incorrect, or missing items.
- To be eligible, issues should be reported within the support window mentioned with your order confirmation.
Non-Eligible Cases
- Opened, used, or tampered products may not be eligible unless quality concerns are verified.
- Requests without sufficient proof (images/video/order details) may be delayed or declined.
How to Request a Refund
- Contact support with your order number, issue details, and supporting images.
- Our team will review and share resolution steps, including replacement or refund where applicable.
Refund Processing Timeline
- Approved refunds are initiated to the original payment method.
- Bank and payment partner timelines vary; processing typically reflects within 5-10 business days after approval.
Contact for Help
- For refund assistance, write to Support@Prathamveda.com with your order details.